Questionnaires - Topic 5 (part 2) - Theory and Methods

Many large scale surveys such as the census use a questionnaire. 

Researchers take time to carefully design the questionnaire with clear instructions and questions that often can be answered with a ‘yes’, ‘no’ or ‘don’t know’. Leading questions should be avoided, E.g. “why do you think homework is bad”. This is an example of a bad, leading question because it assumes homework is bad! 

Questions should be clear and written with neutral language. 

Confidentiality of participants should be assured meaning that their answers will be kept private and anonymous. 

Activity!

Design a 5 question questionnaire on a topic of your choosing with “yes”, “no” or “don’t know” answers. 

Topic suggestions - school policies such as homework or discipline, school life, school experiences.

Give the questionnaire to 5 people in the class. Collect answers and see what issues arised from questionnaire such as wording of questions.



Closed Questionnaires

Closed questionnaires are highly structured, containing a list of pre-set closed questions with limited multiple-choice answers such as, “yes”, “no” or “don’t know”.

Advantages

- reliable - they could produce similar results if the questionnaire study was repeated by another researcher.

- they produce quantitative data which is preferred by positivists 

- the can be completed quickly, especially if done and submitted online

- they allow comparisons to be made between different groups. As the questions are the same the answers between different groups, eg men and women can be compared  

Disadvantages 

- researchers cannot expand or further explain questions 

- The Imposition Problem - the researcher imposes the questions on the participants with pre-set answers rather than allowing the respondents to respond with their own words in detail. This brings in the problem of validity as the study only the reflects the results the researchers pre-set answers rather the participants actual answers. 



Open Questionnaires 

Open (or open ended) questionnaires are less structured than closed questionnaires - they contain pre-set questions but not pre-set answers. Participants can write their own answers to questions in their own words, providing more detail and elaboration when needed.

Advantages 

- the imposition problem is less of a factor as participants can provide their own answers rather than pre-set answers. This produces more valid data as it collects the the participants own words.

- they produce more in-depth answers 

Disadvantages 

- the results and answers cannot be quantified into numerical data/statistics 

- it can be hard to compare the results with other similar or identical studies due to the range of answers provided


Weakness

A major overall flaw in questionnaires is truth and validity. When it comes to postal or online questionnaires the researcher has no way of knowing for sure who exactly has completed the questionnaire or if they have given truthful answers 

Strength 

Questionnaires are a relatively cheap method of research. Researchers do not need to be paid for long hours of conducting interviews. 

Strength 

Respondents can fill out questionnaires in their own time, which is done under less pressure and give more precise answers 

Strength

Less interviewer bias and interviewer influence when questionnaires are completed remotely. Respondents do not feel the need to please the interviewer with answers and can be totally honest.

Weakness

Many self-completion  and postal questionnaires have a very low response rate.

 


Sample exam questions 

1. Identify and explain three reasons why questionnaire research may not produce valid data. 

- respondents can be untruth in answers 

- the imposition problem suggests that questionnaires reflect only the researchers interests- this is especially a problem in closed questionnaires 

- with postal or online questionnaires the researcher has no way of knowing who actually completed the survey 








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